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Customer Charter

Capability Statement

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Freight Terminals

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Fleet

Working with us

Network Access Framework

Property Services

Tenders

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Rail Access Framework

Tasmanian Rail Access Framework Policy

Access Undertaking

Network Infrastructure Principles

Access Principles and Guidance

Decision Making and Appeal Process

Permits

Licensing

Services & Infrastructure

Access to the Rail Corridor - training requirements

Tenders

TasRail's tenders are listed and processed on its e-Tendering portal, powered by illion TenderLink.
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Contractor Info

At TasRail, we are dedicated to being a leader in safety, health and environmental performance for the rail transport industry. Our Contractor Management System, Sitepass, requires our contractors to register their business and workers to ensure they are approved to provide their services to our organisation.
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Rail Access Framework

For tourist and heritage rail and other third party operators seeking access to the Tasmanian Rail Network, there is now a clear and transparent pathway to operate on both the operational and non-operational lines.
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Tasmanian Rail Access Framework Policy

Tasmania’s Rail Access Framework provides the mechanism by which the Tasmanian Govermnent implements the principles of the National Access regime and Competition Principles Agreement. These principles ensure that third party operators are able to negotiate for access to monopoly infrastructure, including the Tasmanian Rail Network.
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Access Undertaking

TasRail is committed to working co-operatively and transparently with third party Above Rail operators seeking access to one or more operational sections of the Tasmanian Rail Network.
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Network Infrastructure Principles

The role of TasRail (as the Below Rail operator) is to manage the requirements of all Above rail operators in a way that maximises the utility of the railway network for its users, which includes giving priority to freight, works and other users (in that order).
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Access Principles and Guidance
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Decision Making and Appeal Process
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Permits

The TasRail Property Team manages the permit process for any development or construction work occurring on, or within three metres of, TasRail’s rail assets.
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Licensing

The TasRail Property Team is responsible for operating the TasRail Licensing system.
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Services & Infrastructure

TasRail Property Team manages applications to build new, or change existing, utility services on our land or adjacent to our infrastructure.
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Access to the Rail Corridor - training requirements

The TasRail Track Safety Awareness (TSA) course is mandatory online training for anyone that is accessing the rail corridor. Completing this course is a requirement to meet permit conditions.
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Customer Charter

TasRail’s customers, along with our employees, are the lifeblood of the company’s future success as a major freight logistics enterprise.
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Capability Statement

TasRail is setting new standards for freight logistics in Tasmania.
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Business Services

Contact one of our customer and business development team
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Freight Terminals

TasRail operates from strategically located freight terminals at Brighton, Burnie, Devonport, George Town, Conara and Launceston. Our terminals are designed to support multi modal operations and the efficient, seamless and timely transfer of freight.
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Network

With an upgraded, fit-for-purpose rail freight network, TasRail is one of the largest transport service providers in Tasmania, connecting industry and commerce to major shipping ports and freight hubs across the State.
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Fleet

With a new fleet of purpose-built locomotives and wagons in operation across the network, TasRail has substantially increased hauling capacity, efficiency and reliability.
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Working with us
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Network Access Framework

For tourist and heritage rail and other third party operators seeking access to the Tasmanian Rail Network, there is now a clear and transparent pathway to operate on both the operational and non-operational lines.
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Property Services
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For Community
Rail Safety

Community Engagement

Vegetation Management

FAQs

Property Services

Building next to the rail corridor

Building next to the rail corridor

Any land development or work carried out next to the rail corridor should be appropriate and respect the importance of the railway land.
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Rail Safety
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Community Engagement

At TasRail, we believe our strength lies in the people we serve and the communities we’re part of.
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Vegetation Management

TasRail is responsible for managing over 1500 kilometres of corridor land around the State. This includes both Operational and Non-Operational Lines.
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FAQs
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Property Services
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Careers
Our Values

Current Job Vacancies

Our Values

Staying true to these values is fundamental long-term business success. The values are enshrined through a series of expectations, standards and codes of conduct.
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Current Job Vacancies

Thank you for taking the time to consider a career opportunity at TasRail
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About us
Board of Directors

Leadership Team

Safety, Health & Wellbeing

Our Environment

Corporate Governance

Publications

News

Capital Projects

Shiploader Project

Sustainability

Members Expectations

Corporate Governance System

Gifts and Benefits

Right To Information

Personal Information Protection Procedure

Public Interest Disclosure

Sustainability

TasRail's current operations are already making a significant contribution to reducing Tasmania's carbon emissions.
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Members Expectations
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Corporate Governance System

TasRail operates to a Corporate Governance System that is consistent with the eight principles of Good Corporate Governance, published by the ASX Corporate Governance Council.
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Gifts and Benefits

TasRail has adopted the Government's Gifts, Benefits and Hospitality Policy.
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Right To Information
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Personal Information Protection Procedure

Tasmanian Railway Pty Limited (TasRail) values the privacy of every individual's personal and sensitive information.
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Public Interest Disclosure

Tasmanian Railway Pty Ltd (TasRail) is committed to the aims and objectives of the Public Interest Disclosures Act 2002 (the Act).
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Board of Directors

TasRail has a skills-based Board of Non-Executive Directors led by Chair Stephen Cantwell.
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Leadership Team

TasRail's Leadership Team has oversight of, and responsibility for, all key areas of the business
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Safety, Health & Wellbeing

TasRail cares for the health, safety and wellbeing of our employees, contractors, visitors and people in our community.
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Our Environment

TasRail is committed to responsible environmental stewardship across its operation.
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Corporate Governance

TasRail operates to a Corporate Governance System that is consistent with the eight principles of Good Corporate Governance, published by the ASX Corporate Governance Council.
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Publications
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News
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Capital Projects

The future is bright for freight rail in the State thanks to the Australian Government and the Tasmanian Government’s continued investment in the Tasmanian Freight Rail Revitalisation Program (TFRRP).
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Shiploader Project
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Contact Us

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News
Customer Charter

Customer Charter

TasRail"s customers, along with our employees, are the lifeblood of the company"s future success as a major freight logistics enterprise.

Post Date

01 Feb 2016

Read more about the customer charter and download the pdf.

TasRail celebrates the 145th anniversary of railway operations in Tasmania.

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BE RAIL SAFE THIS CHRISTMAS

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Customer Charter

01 Feb 2016

TasRail celebrates the 145th anniversary of railway operations in Tasmania.

BE RAIL SAFE THIS CHRISTMAS